Privacy

Privacy Policy

We take your privacy very seriously and are committed to being transparent with how we use your information. This website and any services linked by this Privacy Policy are controlled by The Room Ring. (collectively, “We” or “us”). By using our website or application (our “Service”), you are accepting the practices described in this Privacy Policy. Defined terms not set forth herein are defined in the Terms of Use, which are incorporated by reference.

Our Privacy Policy explains:

  • What information we collect and why we collect it.

  • How we use that information.

  • The choices we offer, including how to access and update information.

If you have any questions about this Privacy Policy, please contact us at: customerservice@theroomring.com.

1. Information we collect

We collect information to provide better services to our users and improve our business.

We collect information that can identify you such as your name and email address ("personal information") and other information that does not identify you in two ways:

  • Information you give us or information provided through Facebook or LinkedIn. The Room Ring is a roommate matching service that requires you to Facebook or LinkedIn authenticate when signing up. We have access to information you directly provide, such as your name, email addresses, contact information, and information about your residence, occupation, alma mater, interests, current city, photos, personal description, friend or connection list, and information about and photos of your Facebook friends who might be common Facebook friends with other Service users and other demographic information and preferences, and we also have access to information you have provided to Facebook or LinkedIn, including your Facebook or LinkedIn privacy settings.

  • Information we get from your use of our Service. We may collect information about the services that you use and how you use them, like when you visit different parts of our site and what selections you make about the type of residence you would like to live in, or the type of roommate you would like to live with. We use various technologies to collect information from your device and about your activities on our Service. We may also automatically collect certain technical information such as:

    • Device information-- We automatically collect information from your browser or device when you visit our Service. This information could include your IP address, device ID and type, your browser type and language, unique device identifiers, the operating system used by your device, access times, your mobile device’s geographic location while our application is actively running, the referring website address and mobile information if you use a mobile device to access the site.

    • Log information--When you use our Service or view content on the Service, we may automatically collect and store certain information in server logs. This information may include:

      • details of how you used our service, such as your navigation paths and search queries;

      • mobile related information if you access our website using your mobile device;

      • internet protocol address;

      • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL;

      • Browser type, operating system, and other technical information

  • Additional Information

    • Cookies and Use of Cookie Data. When you visit our Service, we may assign your device one or more cookies to facilitate access to our Service and to personalize your experience. Through the use of a cookie, we also may automatically collect information about your activity on our Service, such as the pages you visit, the time and date of your visits and the links you click. If we advertise, we (or third parties) may use certain data collected on our Service to show you Tinder advertisements on other sites or applications.

    • Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our Service and to deliver or communicate with cookies. We also may include web beacons in advertisements or email messages to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer users, to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

    • Information collected by third-parties for advertising purposes. We may allow service providers, advertising companies and ad networks, and other third parties to display advertisements on our Service. These companies may use tracking technologies, such as cookies or web beacons, to collect information about users who view or interact with their advertisements. We do not provide any non-anonymized personal information to third parties. Some of these third- party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org). Opting out will not decrease the number of advertisements you see.

We may collect this information through a website or a mobile application. By using the Service, you are authorizing us to gather, parse and retain data related to the provision of the Service.

2. How we use information we collect

In General, we use information that we collect about you to:

  • deliver and improve our products and services, and manage our business;

  • manage your account and provide you with customer support;

  • perform research and analysis about your use of, or interest in, our or others’ products, services, or content;

  • communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties;

  • develop, display, and track content and advertising tailored to your interests on our Service and other sites, including providing our advertisements to you when you visit other sites;

  • website or mobile application analytics;

  • verify your eligibility and deliver prizes in connection with contests and sweepstakes;

  • enforce or exercise any rights in our Terms of Use; and

  • perform functions or services as otherwise described to you at the time of collection.

The profile information you create, including the use of optional photographs, will be searchable by other users. All profile information members provide is displayed only to registered users of the Service. First names are used when a user is “matched” with another user that fits their search criteria, and when a user requests to add another user to their “ring” (a personal network of users that are “matched” based on search criteria). First names and email addresses are both used when a user invites a friend via email to join the service, and when we send notifications to a user related to their use of the service. Except when members invite friends, their email address is not shared or displayed with people within or outside of their “ring”. Users within a “ring” communicate on The Room Ring with each other through the Service without disclosing their email addresses.

When you contact us, we may keep a record of your communication as well as the other information in this Privacy Policy to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use aggregated and demographic information to support our advertising needs so we can continue to provide many services for free. Your personally identifiable information is never disclosed to these parties, unless you are notified or consent.

Also, if you access our Service from a third party social platform, such as Facebook or LinkedIn, we may share non-personal information with that platform to the extent permitted by your agreement with it and its privacy settings. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

3. Choice

If we provide you with any mailings or other communication, you can always opt out of that communication through your account settings, but that may result in you being unable to use certain features of our Service.

You may also set your browser to block all cookies, including cookies associated with our Service, or to indicate when a cookie is being set by us. However, it’s important to remember that our Service may not function properly if your cookies are disabled.

You have the right to remove your personal information from our databases. To do this, please delete your account through your account settings. If you have any problems or questions, please let us know by contacting us at customerservice@theroomring.com and we will assist you with the process.

4. Accessing and updating your personal information

Whenever you use our Service, we aim to provide you with access to your personal information in your account. If that information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. You also may close your account at any time under your account settings. If you close your account, we will retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Service or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

5. Do Not Track Signals

Some web browsers have settings that include “do not track signals.” Our Service is not currently engineered to respond to those signals from browsers.

6. Information we share

  • Information Shared with Other Users. When you register as a user of the Service, your profile will be viewable by other users of the Service. Other users will be able to view information you have provided to us directly or through Facebook or LinkedIn, such as information you have in common with the person viewing your profile, such as common Facebook friends or LinkedIn connections. If you elect to do so, you will be able to chat with certain users of the Service, e.g., when you have a “match.” If you chat with your match, of course your match will see the content of your chat.

  • Personal information. We do not share your personal information with others except as indicated in this Privacy Policy or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

    • Service providers: We may share information, including personal and financial information, with third parties that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, member screenings, supporting our Service functionality, and supporting contests, sweepstakes, surveys and other features offered through our Service. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

    • Other Situations. We may disclose your information, including personal information:

      • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

      • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other agreements or policies; or to take action in situations regarding abuse of the Service infrastructure or internet in general, such as voluminous spamming, denial of service attacks or attempts to compromise the security of the Service infrastructure.

      • In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

  • Aggregated and/or non-personal information. We may use and share non-personal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our Service and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine non-personal information we collect with additional non- personal information collected from other sources. We also may share aggregated, non-personal information, or personal information in hashed, non-human readable form, with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis or other business purposes. For example, we may engage a data provider who may collect web log data from you (including IP address and information about your browser or operating system), or place or recognize a unique cookie on your browser to enable you to receive customized ads or content. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us (such as your email address), that we may share with a data provider solely in hashed, non-human readable form. To opt-out of cookies that may be set by third party data or advertising partners, please go to http:// www.aboutads.info/choices/.

  • 7. Information security

    We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold, however no website is entirely secure. By using our Service, you acknowledge and agree that we make no such guarantee and that you use our Service at your own risk. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, chats, or other communications will always remain secure. You should also take care with how you handle and disclose your personal information and should avoid sending personal information through insecure email. You should logout of your account at the end of every session and not leave a logged-in account unattended for any period of time, particularly on a shared computer or device. Please refer to the Federal Trade Commission's website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.

    8. Information you provide about yourself while using our Service

    We provide areas on our Service where you can post information about yourself and others and communicate with others. Such postings are governed by our Terms of Use. Also, whenever you voluntarily disclose personal information on publicly-viewable pages, that information will be publicly available and can be collected and used by others. For example, if you provide your email address to other users (through your Facebook profile or otherwise), you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post or provide, so we encourage you to exercise discretion and caution with respect to your personal information.

    In addition, while using the Service, you are consenting to give access to the information you post or otherwise disclose to other users of the Service. In addition, your public profile may be accessible by and may be shared with non-users of the Service. By default, your public profile will always display certain information, including your profile picture, first name and first letter of last name. You can adjust what name and other information is shared under your account settings.

    9. Third-Party Sites

    Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on our website. We also do not control the privacy policies and your privacy settings on third-party sites, including social networks.

    10. Enforcement

    We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up.

    11. Persons Under 18

    Our site is not directed toward users under 18 and we will not knowingly collect information for any person under the age of 18. If you discover any minor using our site or are the parent of a minor under the age of 18 and have a concern regarding information on our site, please contact us at legal@theroomring.com.

    12. Our Services are Located in the United States

    Our website and associated services are hosted in the United States. If you are visiting our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and globally where our servers are located and our central database is operated. By using our Service, you understand and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy and our Terms of Use and you are consenting to such processing and storage. As a consequence of the global nature of the Internet, you agree to comply with all local rules regarding user conduct on the Internet and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.

    13. Third Party Rights

    This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

    Changes

    Our Privacy Policy may change from time to time. When we post changes to this Privacy Policy, we will revise the "last updated" date included in this Privacy Policy. We recommend that you check our Service from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies. All changes are effective immediately when we post them. Your continued use of the Service following our posting of a new or updated Privacy Policy means that you accept and agree to the changes/updates. By accessing or using the Service, you accept this Privacy Policy and agree to the terms, conditions and notices contained or referenced herein and consent to have this Privacy Policy and all notices provided to you in electronic form. To withdraw this consent, you must cease using the Service and terminate your account. Please print a copy of this Privacy Policy for your records.

    This Privacy Policy was last updated on August 6th, 2015.

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