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Say hello.

Press, partnerships, support, or general questions — pick what fits and we'll get back to you.
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Room Ring support
/ Support team

Support

Use the help & support form for account, listing, and safety issues. A real person usually responds within 24 hours.
Need help with matching, listings, safety, or account access? Our support team reviews every request and follows up with practical next steps.
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How does TRR find matches?

We read your real social network and rank potential roommates by mutual connections—friends, classmates, coworkers—first. Then we layer on lifestyle filters and your search criteria. Strangers go to the bottom.

Is The Room Ring free?

Yes. Listings, search, messaging, and partner perks are free with every TRR account. We make money on partner deals, not on your move.

How is this different from Craigslist or Facebook groups?

Anonymous platforms make it hard to know who you're actually talking to. TRR matches are anchored to real social identities and ranked by who you and the other person already know in common—so you're never starting from zero.

What cities are you in?

New York, San Francisco, Boston, Los Angeles, and Chicago. We launch markets where our users already are—if you want TRR in your city, get on the waitlist.

Do I have to use my social network to sign up?

Yes—that's the whole point. The Room Ring works because it reads who you and a potential roommate already know in common. We never post on your behalf and we don't share your network with anyone.

Can I list a room without an apartment of my own?

Yes. You can list a room you're already in, post that you're looking for a room, or do a pair-up search if you want to find a roommate before signing a lease.